Terms of Service

These Terms of Service ("Terms") govern your use of the SAHAL KRISHI E-Commerce Platform (referred to as the "Platform"), operated by SAHAL KRISHI TECH PVT. LTD, hereinafter referred to as "SAHAL KRISHI," "we," "us," or "our." By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use the Platform.

1. Acceptance of Terms

1.1 By accessing or using the Platform, you agree to be bound by these Terms, which constitute a legally binding agreement between you and SAHAL KRISHI. This agreement includes our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not use the Platform.

1.2 User Eligibility: The Platform is intended for use by individuals who are at least 18 years old or the age of majority in their jurisdiction. By using the Platform, you affirm that you are of legal age and have the capacity to enter into this agreement.

2. Account Registration and Security

2.1 Account Creation: To access certain features of the Platform, including the ability to make purchases and utilize personalized services, you are required to create and maintain an account. By creating an account, you agree to provide accurate, current, and complete information.

2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify SAHAL KRISHI immediately of any unauthorized use or security breach of your account.

3. Platform Use

3.1 Use of Services: You may use the Platform for the purpose of purchasing agricultural products, equipment, and related services.

3.2 Product Information: While we strive to provide accurate and up-to-date information about the agricultural products and equipment available on the Platform, we do not guarantee the completeness, accuracy, or reliability of any product descriptions, specifications, or images.

3.3 Order Placement and Acceptance: By placing an order through the Platform, you make an offer to purchase the selected products. All orders are subject to acceptance by SAHAL KRISHI.

3.4 Payment Processing: Payment for products and services on the Platform is processed through secure and reputable payment gateways. You agree to provide accurate and valid payment information.

3.5 User Reviews and Feedback: Users may have the opportunity to submit reviews, ratings, and feedback regarding products and services. By submitting such content, you grant SAHAL KRISHI the right to use and display such content.

4. Intellectual Property

4.1 Content Ownership: All content on the Platform, including text, graphics, logos, images, software, and any other materials provided by SAHAL KRISHI, is the exclusive property of SAHAL KRISHI or its licensors and is protected by intellectual property laws.

4.2 Limited License: SAHAL KRISHI grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the content on the Platform for personal, non-commercial purposes.

5. Payment and Pricing

5.1 Payment Methods: Payments on the Platform can be made using the provided payment gateways, which may include credit cards, debit cards, electronic funds transfer, or other available methods.

5.2 Price Changes: Prices for products and services on the Platform are subject to change at any time without prior notice.

5.3 Taxes: Prices displayed on the Platform do not include applicable taxes, and you are responsible for paying any applicable sales taxes, value-added taxes, or other similar charges imposed by taxing authorities.

6. Return and Refund Policy

6.1 Eligibility for Returns: Products eligible for return are those that are unused, in their original packaging, and in the same condition as when you received them.

6.2 Initiating a Return: To initiate a return, log in to your account on the Platform and follow the provided instructions.

6.3 Return Authorization: Returns must be authorized by SAHAL KRISHI before sending back any products. Unauthorized returns may not be accepted.

6.4 Refund Process: Refunds will be issued to the original payment method used for the purchase once the returned item is received, inspected, and approved by SAHAL KRISHI.

7. User Conduct

7.1 Compliance with Laws: You agree to comply with all applicable local, state, national, and international laws and regulations.

7.2 Prohibited Activities: You may not engage in any conduct that is illegal, fraudulent, harmful, or infringes on the rights of others.

7.3 Respect for Others: You agree to treat other users, SAHAL KRISHI staff, and third parties with respect and courtesy.

7.4 Security and Unauthorized Access: You may not attempt to gain unauthorized access to any part of the Platform, accounts, or systems.

8. Termination
8.1 Termination Authority: SAHAL KRISHI reserves the right to terminate or suspend your account and access to the Platform at its sole discretion.
8.2 Effect of Termination: Upon termination of your account, you will lose access to all features and services associated with your account.

9. Changes to Terms
9.1 Modification Authority: SAHAL KRISHI reserves the right to update or modify these Terms at any time without prior notice.

9.2 Acceptance of Changes: Your continued use of the Platform after the posting of changes constitutes your acceptance of the modified Terms.

10. Contact Information

10.1 If you have any questions, concerns, or need further clarification regarding these Terms or any other aspect of your interaction with the SAHAL KRISHI E-Commerce Platform, please contact us using the following details:

Email: Sahalkrishi27@gmail.com

Contact person: Raghavendra Shivram
Contact no: +91 9739316016
Postal Address: Sahal Krishi Tech Private Limited, 15/16 Revensidheswar Colony, Chitguppa – 585412, Dist – Bidar (Karnataka)

Thank you for using SAHAL KRISHI. We appreciate your cooperation and adherence to these Terms of Service.